why can’t I buy Robux on my new account? Roblox keeps saying ‘an error has occurred’ when I try to buy Robux, I get the can’t buy robux error.
I have tried PC, iPhone, and my Android phone to purchase Robux but it’s still not working, How do I fix this error.
If you are getting the same issue, You will find solutions below that can help you successfully buy Robux and not get the can’t buy robux error.
Robux is the accepted digital medium of exchange used on the Roblox platform while Roblox is a fun gaming site that allows it users to play and communicate.
Parents use Roblox to have fun, interact, and engage their childs imagination into the possibilities of what they can achieve, The platform is open to anyone from the age of 13 and above.
Why Can’t I Buy Robux On My New Account?
Why is Roblox not letting me buy Robux on a new account? There is no limitation on new accounts from buying Robux but if you have been having issues below are steps to take in order to resolve and purchase Robux without the Error message.
- Check Internet connection
Most times while browsing you might forget to turn on your data or your internet service provider is down.
Check and confirm your debit card information, If your card payment info is incorrect the attempt to purchase Robux will decline continously.
For people using the Roblox Gift card payment method be sure you entered the right redemption code to redeem the Gift card.
Obviously payment will be declined if theres not enough balance to cover your purchase, Do well to topup your account before trying again.
- Verification your account
New accounts may not be able to purchase Robux if primary verifications are yet to be completed, Add and Verify your phone number and email address.
Go to Settings > Account Info.
Click Add Phone Number > Select your country code and enter Phone Number.
After adding your Number you should receive an Sms with a code to verify, enter the code on the form and complete phone number verification.
Go back to the Account info section and click Add Email, Enter your email address and verify using the code sent to you to verify.
Also don’t forget to click the Verify My Age button to upload a valid ID card, After verification is complete try purchase Robux and it should work now.
You can add friends on Roblox, Try adding friends by using the search bar, Enter any name or your friend’s name on Roblox and select In people in the drop-down menu.
After trying all this and you still get the Error message, the best thing for you to do is use the Roblox Gift card.
How to Redeem Roblox Gift Card
First You need to visit any Grocery store that also sells Gift cards, You will find a Roblox Gift card or if you don’t find it in the stores near you, You can ask around and then purchase the Gift card amount you want, Scratch to review the redemption code.
Login to your Roblox Account, Click the menu icon at the top left corner, and select Gift Cards from the Drop-down menu, See the image below for example.
List Of Gift Cards In Australia.
On the Gift card page, Click Redeem Card.
On the next page you are to enter the Gift card Redemption code and click redeem, it will automatically topup your Roblox account as Roblox credit.
Now you can use the Roblox Credit to buy Robux, When trying to buy Robux choose Roblox Credit as payment option.
Do you need an email to buy Robux?
New accounts need to be email verified before they can successfully buy Robux, this is a way for Roblox to prevent bots from using their services. So yes you need an Email to use all the services of Roblox.
How do I put Robux on another account?
Simple, First make sure the account is verified, Use either Debit card payment option or Redeem Roblox Gift card on the account then use the Roblox credit to buy Robux.
How long do I have to wait to get Robux on a new account?
Until verification is complete, I’m not sure you can successfully buy Robux, It should take max 48hrs to 72hrs or less.
How do you fix an error on Roblox?
If an Error occurs continously on your Roblox account, Like the can’t buy robux error, first clear your browser Cache and if it persists i suggesst you contact Roblox for further assistance.
Why does Roblox keep Cancelling my payment?
Possibly you entered wrong payment details, Cross check your card details and Gift card redemption code, if it persists, Contact Roblox for further assistance.
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